Salut! Support

Effective 28 September 2026. Information updated 5 October 2026.

General support

For account-specific support, email appsalut.fun@gmail.com. This page provides the official public privacy, deletion, and legal resources for Salut!.

In the app, Settings > Contact Support opens the public help links. In-app support-ticket submission is not active in this build; use email for account-specific requests.

Nearby location and refresh

Nearby refreshes when you open or return to it, then every minute while visible in the foreground. Pull down on the feed for an immediate refresh. Feed refreshes use your saved location; the app checks GPS separately every five minutes while Nearby is visible and before starting or extending Go Live. If your device marks a fix as simulated, turn off simulated location and retry.

A scheduled Go Live ticket can appear before its start time. The distance shown comes from the member's last saved rounded device position, not the future meeting place. Use Go Stealth or turn off live presence to hide your ticket. See the Privacy Policy for location use and its limits.

Report illegal content

Anyone can send an electronic notice to appsalut.fun@gmail.com, including without an account. Put “Illegal content notice” in the subject. Include:

  1. The profile, message, photo, or activity link or identifier, plus enough detail to locate it.
  2. Why you believe it is illegal and the country or law involved, if known.
  3. Your name and email address for a receipt and decision, unless the notice concerns sexual abuse or exploitation of a child and you need to report anonymously.
  4. A statement that you believe the information is accurate and complete.

Do not attach or forward illegal imagery. If you can use the app, its Report action records a receipt number. We record email notices in the safety queue, acknowledge receipt when a contact address is supplied, review them, and send the decision and reasons where required. Use the report number or email thread to ask for a review of the outcome.

Appeal a restriction

If your account was warned, suspended, or banned, open Settings > Report & Safety to see the notice and submit an appeal. You can also email appsalut.fun@gmail.com with your account identifier, the decision or report number, and why you disagree. A different review should be used where practicable.

Useful links

Safety

If you are in immediate physical danger, contact local emergency services. Salut! support is not a real-time emergency response service.

Salut! has zero tolerance for child sexual exploitation, child sexual abuse material, trafficking, threats, stalking, non-consensual intimate imagery, and deceptive synthetic abuse such as deepfakes used to harm or impersonate others.

For our published child-safety commitments and reporting standards, see the Safety Policy.